Certified KPI Professional
KEY FEATURES
A total expected number of hours is 40. This includes
Pre-course requirements: 4 hours
Live online sessions: 20 hours, 4 hours per day, for 5 consecutive days
Individual Learning Map: 3 hours, 0.5 hours per day, after each live session
and 0.5 hours for final recap before the exam
Certification Exam: 1 hour
After-Course requirements: 12 hours
INTRODUCTION
KPI selection and data gathering are considered by professionals all around the world to be the most challenging aspects in working with KPIs. A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports. This training course presents a rigorous KPI Measurement Framework that embeds over 15 years of research in the field of key performance indicators and relies on best practices identified in the real business environment
The KPI Institute is an Accredited Provider of the CPD Standards Office, a Continuing Professional Development global assessor
Benefits
- Support decision making by accessing relevant performance data
- Expand your business network by becoming a member of the international Certified KPI Professionals Community
- Access an innovative learning experience based on a 3 stage educational process
- Use pre-populated tools to facilitate the implementation of a KPI Measurement Framework in your organization by receiving 10+ templates used in working with KPIs
- Access an innovative learning experience based on a 3 stage educational process
- Expand your business network by becoming a member of the international Certified KPI Professionals Community
Learning objectives
- Differentiate between objectives, KPIs and initiatives
- Understand KPI selection in different contexts
- Apply best practice techniques to KPI selection
- Document KPIs in a standardized template
- Learn when and how to use benchmarking in target setting
- Optimize the KPI activation and data gathering process
WHY MEASURE PERFORMANCE
support the stride for better results
Only 3% of companies reported in 2013 that their overall performance management system delivers exceptional value. (Mercer, 2013 Global Performance Management Survey Report)
Overcome main challenges
51.62% of professionals stated that their most challenging aspect in working with KPIs is selecting the right KPIs, followed by gathering data and documenting KPIs (14.67% / 13.96%). (The KPI Institute Research Study, 2015)
Be part of our community!
Join the +1,800 Certified KPI Professionals Community worldwide
WHAT ARE THE MAIN BENEFITS
international recognition
Position yourself among the top professionals in performance measurement by obtaining the premium recognitions for your competencies both as a professional
competitive edge
Differentiate yourself and gain respect among peers, by demonstrating commitment to your profession through your interest in continuous learning and the latest trends in measuring performance
Boost performance
Optimize the performance of your organization or department by generating added value from KPI measurement
KEY LEARNING OBJECTIVES
The KPI Professional and Practitioner training courses are designed to help you understand KPI measurement challenges and ways to address them. To ensure a smooth learning experience we offer you toolkits, templates, case studies, good practice examples from some of the most successful organizations worldwide as well as thought-provoking exercises. You will also receive free access to the smartKPIs.com premium content –the world’s largest database of documented KPIs
TECHNICAL REQUIREMENTS
How do I register for the course
Similar to our open face-to-face programs, we have an application and admission process in place for our online programs. You will be requested to fill in the application form and process the payment for the course, in order to be registered. You will receive a confirmation email that the registration has been completed
What are the technical requirements in order to be able to join the course
Joining the platform is simple, as you don’t need to be a technical personal, you simply need to click on a link to open the app and join, after that you select use computer audio and you are done
معلومات عن البرنامج
- عدد المقاعد20
- نوع الحضوررجال / نساء
- لغة التدريبالإنجليزية
- لغة المادة التدريبيةالإنجليزية
- لغة الاختبارالإنجليزية
Day 1 – 4h
The world of KPIs
- Challenges in performance measurement
- The value added by KPIs
- KPIs concept map
- Governance
- Organizational levels
Understanding KPIs
- KPI related terminology
- SMART objectives decomposed
- KPI lifecycle
Day 2 – 4h
KPI typology
- Leading vs. lagging KPIs
- Qualitative vs. quantitative KPIs
- Efficiency vs. effectiveness KPIs
KPI Taxonomy
- Interdisciplinary systemic worldview
- KPI use case scenarios
- KPI DNA map
Day 3 – 4h
KPI Selection
- KPI selection for organizational scorecard
- KPI selection sources
- KPI selection techniques
KPI in Context
- KPI selection for industry
- KPI cascaded to functional area
Day 4 – 4h
KPI documentation
- KPI documentation form functions
- KPI documentation form design
- KPI documentation process
- Organizational KPI libraries
Working with targets
- KPI documentation process
- Targets in practice
- Challenges in working with targets
- Negative behaviors when setting targets
Day 5 – 4h
Data gathering & Working with data custodians
- Data quality dimensions KPI reporting data sources
- KPI activation tools
- KPI activation techniques
- Guidelines to improving communication with data custodians
- Community of Practice
Data visualization
- Guidelines to designing efficient templates
- Usability in terms of visual design
- Scorecard and dashboard design
- Best practices in scorecard design
Best practices in dashboard design